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10/02/2024

CSRD Ratings for DISCOMs

What is CSRD rating?

The CSRD rating is a consumer service for rating of DISCOMs.

Purpose of CSRD rating

It is important that the level of service to the customers is monitored and improved. The ministry of power, government of India has brought electricity rights of consumers rules in order to empower the consumers.

In order to focus of serving the people, the ministry of power, government of India has been publishing the report on consumer services rating of DISCOMs for the last two years.

To encourage DISCOMs to address their existing gaps and learn through best practices adhered to by other DISCOMs

Key parameters for CSRD Ratings

There are 23 pre identified sub parameters across 4 key parameters which are evaluated individually in subsequent sections.

Discom ratings, csrd ratings for discoms, best discom 2022 – 23, parameters for csrd ratings, csrd rating latest report, key analysis of csrd report

CSRD Ratings 2022 - 23 

A+ DISCOMs

Delhi

BRPL, BYPL, TPOOL

Uttar Pradesh

NPCL

B+ DISCOMs

Assam

APDCL

Bihar

SBPDCL

Goa

GOA PD

Gujarat

MGVCL, UGVC, DGVCL

Haryana

UHBVNL, CESCOM

Karnataka

KSEBL

Kerala

MPMKVVCL, MPPAKVVCL, MPPOKKVCL

Madhya Pradesh

TPCL

Maharashtra

TPCL

Odisha

TPCOOL, TPNOOL, TPWOOL

Punjab

PSPCL

Rajasthan

AVVNL

Uttarakhand

UPCL

Uttar Pradesh

KESCO

West Bengal

WESEDCL

 

Discom ratings, csrd ratings for discoms, best discom 2022 – 23, parameters for csrd ratings, csrd rating latest report, key analysis of csrd report


CSRD Analysis of Report

The critical analysis of report is given here.

Hours of supply – Urban

National Maximum

24 hours

National Average

23.59 hours

National Minimum

20.57 hours

 

Hours of supply – Rural

National Maximum

23.92 hours

National Average

21.26 hours

National Minimum

15.17 hours

 

Interruption index – Urban

National Maximum

939.99

National Average

200.15

National Minimum

0.20


 Interruption index – Rural

National Maximum

2211.77

National Average

418.9

National Minimum

10.7

 

Distribution Transformer Failure

National Maximum

26.07%

National Average

5.81%

National Minimum

0.19%

 

Prosumers per lakh consumers

Gujarat DISCOMs

2419

Rest of India

137

National Average

284

 

Download Complete Report



 

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